Who we are?
Our website address is: http://designafloors.com
What is Mobicred? Mobicred is a simple & convenient credit facility that allows you to safely shop online with our participating retailers. Your Mobicred account allows you to make one single monthly payment for all your purchases with a revolving credit limit – allowing you to spend whatever you re-pay. Please note you will need a Mobicred account to use this feature. You can sign up here – https://mobicred.co.za/
Please note that we have a very strict returns policy regarding all of our products across the site.
- Returns will only be permitted if the packaging and product are undamaged and unopened.
- Designa Floors is not responsible for the cost of returns, nor do we collect.
- All returns come with a 15% handling fee.
- Refunds will only be authorized once we have received the returned stock, and the stock has passed inspection.
- If the flooring product has been opened and fitment has been started before noticing a defect with the product, please notify us immediately, and we will send out a factory representative to begin a full inspection of the product, as well as workmanship. If the product is still deemed defective, the product will be replaced at no additional cost.
What personal data we collect and why we collect it?
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with?
Absolutely no one.
How long we retain your data?
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information?
Your contact information is purely for our purposes should we need to contact you regarding any orders we may have concerning you. Furthermore, should you opt-in, you may receive some promotional emails and other marketing bits for your leisure.